Apple Tells Users to Hold iPhone Differently to Fix Reception

Apple Inc. responded to complaints about reception on its new iPhone by telling customers they should hold the device differently.

“Gripping any mobile phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on the placement of the antennas,” Apple said today in an e-mailed statement. “If you ever experience this on your iPhone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases.”

Yesterday’s introduction of the iPhone 4 was marred by criticism that signal strength diminishes when users cover the bottom left corner of the phone with their palm. The iPhone, introduced in 2007, has become Apple’s top-selling product even after users reported glitches and dropped calls with previous versions of the device.

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